Contact us

We’re here to help with any questions about your order, sizing, product details, or our shipping and return policies. At MalBows, we value clear and timely communication—our support team is ready to assist you with the information you need.

How to Reach Us

For all general inquiries, order assistance, or product-related questions, please email our dedicated support team at support@malbows.com. We aim to respond to every message within 1–2 business days, Monday through Friday.

What to Include in Your Message

To help us serve you faster, please include the following details in your email:

• Your full name
• Order number (if applicable)
• Product name or category (Shirts, Pants & Trousers, or Skirts)
• A brief description of your question or concern

Our Physical Address

If you need to send us written correspondence or product returns by mail, please use the address below:

MalBows Customer Support
128 Commerce Street, Suite 4B
Portland, OR 97205
United States

Our Commitment to You

At MalBows, we stand behind the quality of every shirt, pair of pants or trousers, and skirt we sell. If you have a concern about a recent purchase, a sizing question, or need guidance on caring for your garments, our team is here to provide practical, friendly support. We do not operate a customer portal, so all assistance is handled directly through email—no account needed.

We look forward to hearing from you and ensuring your experience with MalBows is a positive one.